Commitment to Accuracy
At Ignite Digital, we are dedicated to delivering accurate, reliable, and high-quality content across all our platforms. We acknowledge that, despite stringent quality checks, errors may occasionally occur. Our Corrections Policy outlines the steps we take to address and rectify these inaccuracies quickly, transparently, and effectively.
Categories of Corrections
- Minor Corrections
Minor errors include typographical mistakes, grammatical errors, and minor data inaccuracies that do not mislead or impact core information. - Major Corrections
Significant errors include inaccuracies that may affect the insights provided to our clients, the effectiveness of our campaigns, or data interpretation errors that could lead to misunderstandings or misinformed decisions. - Retractions
Retractions are reserved for critical issues, such as ethical breaches (e.g., plagiarism or copyright infringement), or fundamental inaccuracies that compromise the integrity of the affected content.
Process for Identifying and Reporting Errors
Ignite Digital has several mechanisms for identifying and addressing errors:
Internal Review
Errors may be identified through regular internal audits, quality control processes, and team reviews.
Client Feedback
We welcome corrections from clients or stakeholders. If you identify a potential error, please share your concern by contacting us at [[email protected]].
Audience Reports
Feedback from our website visitors or digital audience is an invaluable source for highlighting potential issues. Reporting can be done through our online contact form or social media platforms.
Correction and Notification Mechanisms
- Minor Corrections
Minor corrections will be made promptly and updated directly on the affected content. A note may be appended to indicate that the correction has been made. - Major Corrections
Significant corrections will be accompanied by a public notice detailing the change and its impact. Updated content will include an editor’s note, specifying the nature of the correction. - Retractions
For critical errors requiring retraction, we will:- Issue a public statement outlining the reason for retraction.
- Remove the affected content from our platforms if necessary.
- Provide clear communication to impacted clients and audiences.
Transparency in Communication
Corrections will be communicated through clear, accessible channels:
- Updates on our website, appended to the corrected or retracted content.
- Notifications via email or other direct communication methods to affected stakeholders.
- Updates or announcements on our social media channels, when relevant.
Final Notes
At Ignite Digital, transparency and trust are central to every service we provide. This Corrections Policy ensures that any discrepancies in our content or campaigns are addressed swiftly and effectively, maintaining the highest standards of quality and integrity. Thank you for helping us continuously improve.