Ignite Digital
Ignite Digital
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Privacy Policy

Effective Date: July 3, 2026
Company: Ignite Digital

Table of Contents

1. Introduction

Welcome to Ignite Digital ("we," "our," or "us"). We are a digital marketing agency headquartered in Mississauga, Ontario, Canada.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our digital marketing services. This policy is designed to comply with applicable privacy laws, including the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR) for European users, and applicable privacy laws in the United States.

2. Information We Collect

We collect information about you in two primary ways: directly from you when you provide it via our website forms, and automatically when you use our website.

A. Information You Provide to Us

When you reach out to us, request a quote, or submit a form on our website, we may collect the following personal data:

  • First and Last Name
  • Email Address
  • Phone Number
  • Company Name

B. Information We Collect Automatically

When you visit our website, we use various industry-standard tools to automatically collect certain data about your device and browsing behavior. This may include:

  • Technical Data: Your IP address, browser type, device type, and operating system.
  • Usage Data: The pages you view, links you click, and how you interact with our website.
  • B2B Identity Resolution Data: We use specialized business-to-business software that may cross-reference technical data with proprietary databases to identify the business you represent and relevant professional contact information.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

  • Providing Services: To respond to your inquiries, manage client relationships, and deliver our digital marketing services.
  • Marketing and Communications: To send you personalized marketing emails, newsletters, and promotional materials.
  • Website Improvement: To analyze website traffic, understand user behavior, and improve the functionality, design, and user experience of our website.

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect the automatic data described above.

To power our marketing and analytics, we partner with third-party service providers who may set their own tracking technologies on your device. We use these technologies broadly across the following categories:

  • Analytics Providers: To measure website traffic and user engagement.
  • Advertising Networks: To deliver targeted advertisements on other platforms across the internet and measure the success of our campaigns.
  • B2B Identity Resolution Services: To identify corporate entities visiting our website for business development purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function optimally.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

5. How We Share Your Information

We do not sell your personal data in the traditional sense. However, we may share your information in the following circumstances:

  • With Service Providers: We share data with trusted third-party vendors who assist us in operating our website, conducting our marketing, and providing our services (such as hosting providers and the analytics/advertising partners mentioned above).
  • Business Transfers: If Ignite Digital is involved in a merger, acquisition, restructuring, or asset sale, your personal data may be transferred as a business asset. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: We may disclose your data if legally required to do so in response to valid requests by public authorities (e.g., a court or government agency), to protect our legal rights, or to prevent fraudulent activity.

6. Data Retention and Security

Retention: We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Data collected via tracking technologies is kept as long as the respective retention cookies remain active on your device. Contact information used for marketing will be retained until you request to be removed from our systems or unsubscribe.

Security: The security of your personal data is important to us. We use a variety of administrative, technical, and physical security safeguards to protect your data from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your jurisdiction, you have specific rights regarding your personal information.

For Canadian Users (PIPEDA):

  • You have the right to request access to the personal data we hold about you.
  • You can request the correction of any inaccurate or incomplete information.
  • You can withdraw your consent to our collection, use, and disclosure of your information at any time.

For US Users (CCPA/CPRA and other state laws):

  • You have the right to request information about the collection and disclosure of your personal information.
  • You have the right to request the deletion of your information.
  • You have the right to opt out of the "sharing" of your personal information for cross-context behavioral advertising (which includes the third-party advertising cookies we use).

For European/UK Users (GDPR):

  • You have the right to access, rectify, or erase your personal data (the "right to be forgotten").
  • You have the right to restrict or object to our processing of your data.
  • You have the right to data portability.

How to Exercise Your Rights:
To exercise any of these rights, or to unsubscribe from our marketing, please email us directly at [email protected]. Upon receiving your request, we will promptly process it and remove your information from all active systems where applicable.

8. Children’s Privacy

Our website and services are intended for a general business audience. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take steps to remove that information from our servers.

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Ethics and Corrections Policies

Transparency and integrity are core to our operations. We invite you to review our operational guidelines:

11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]

Mailing Address:
Ignite Digital
HEADQUARTER
28-6635 Kitimat Road,
Mississauga, Ontario
L5N 6J2
Canada